Account Manager – Outbound Sales | DETA Electrical

Account Manager – Outbound Sales

Department: Sales

Location: Luton, Bedfordshire

Reports To: Outbound Sales Office Manager

Mission: To generate and close sales telephonically. Building and maintaining relationships with existing and new customers.

Primary Responsibilities:

  • Making outbound calls to promote our products to new and existing customers
  • Building and maintaining relationships with new and existing customers
  • Promoting new and existing products
  • Supporting promotional activities
  • Understanding customer requirements and close sales
  • Answer questions about products, pricing or the company
  • Negotiate bulk or special package deals
  • Accurately and efficiently enter / maintain customer records on the CRM tool
  • Leasing with external field sales team and other departments as necessary
  • Go the “extra mile” to meet and exceed sales targets and facilitate future sales

What we are looking for:

  • Experience in sales / customer focused roles. Telephonic and B2B wholesale sales experience in an advantage
  • A focus on meeting sales targets
  • Excellent phone manners and communication skills
  • Ability to communicate with customers and colleagues at various organisational levels, including senior management and director levels
  • Ability to learn new processes and learn about new products
  • Cool tempered and ability to handle rejection
  • Be organised with excellent attention to detail
  • Have a proactive “can-do” approach to tasks
  • Ability and willingness to take ownership of your section
  • Motivated and driven individual

The successful candidate will be offered a competitive salary, access to the company’s profit share scheme and a company pension.

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