Internal Account Executive | DETA Electrical

Internal Account Executive

Department: Lighting, Fire & Safety (LFS) Sales Team

Location: Petersfield, Hampshire

Reports To: Internal Operations Manager

About the role:

  • Working as part of our Internal Sales and Customer Service Team, delivering an excellent level of customer service
  • Taking inbound calls, around 15-20 a day, from our customers within the Electrical Wholesale Industry
  • Generating quotes, advising of lead times and following up
  • Dealing with general email enquiries
  • Processing orders to a high level of accuracy
  • Working with the External Area Sales Managers to ensure we provide a great service to the customers
  • Developing relationships with existing customers to maximise revenue


What are we looking for:

  • Great customer service skills
  • Strong organisational and planning skills with the ability to prioritise and meet deadlines
  • Excellent attendance record
  • Great communication skills across multiple channels
  • A problem solver who takes ownership of enquiries and challenges
  • A go getter with the ability to motivate themselves
  • Good IT skills with a working knowledge of MS Office desirable
  • Ability to work well in a team, as well as independently


Other Information:

HOURS: Monday to Thursday 8am to 5pm and Friday 8am to 4pm with 1 hour lunch each day (39 hours week)

HOLIDAY: 25 days holiday plus 8 days Bank Holiday (3 days must be kept back for Christmas shutdown)

EMPOLYEE BENEFIT: Access to employee support programme

DEVELOPMENT: Opportunity to develop professional skillsets with various courses available


The successful candidate will be offered a competitive salary, access to the company’s profit share scheme and a company pension.

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